Funbet Casino Data Protection & Privacy

At Funbet, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create a Funbet casino login, or use any of our services — including our sportsbook, live casino, and promotional features. By accessing our platform and completing the Funbet casino sign up process, you agree to the practices described in this document. We encourage you to read it carefully before using our services.

Who We Are

At Funbet Casino, we operate under Liernin Enterprises LTD, and our platform is accessible at funbet.com and its associated domains. We are licensed under PAGCOR (Philippines) License No. 22-0025/8vhyx. For any privacy-related concerns, you may contact our dedicated support team at support@funbet.com, available 24/7 via live chat. Our Funbet Casino team is committed to transparent data handling in accordance with applicable data protection laws, including obligations under the 5th Anti-Money Laundering Directive (AMLD5).

What Information We Collect

When you interact with our Funbet online casino — whether registering, depositing funds, claiming a Funbet bonus, or contacting support — we may collect the following categories of personal data:

  • Identity data: Full name, date of birth, username, and copies of identification documents submitted during KYC verification
  • Contact data: Email address, phone number, and residential address
  • Financial data: Payment method details, transaction history, deposit and Funbet withdrawal records
  • Technical data: IP address, browser type, device identifiers, operating system, and session logs
  • Usage data: Pages visited, games played (including Funbet slot activity), bonus usage, and login history via Funbet login
  • Marketing preferences: Your choices regarding promotional communications, Funbet bonus code usage, and Funbet promo code redemptions
  • Communications data: Live chat transcripts and email correspondence with our support team

How We Use Your Information

We at Funbet use the personal information we collect for the following purposes:

Account Management & Service Delivery

We process your data to create and maintain your account, verify your identity during KYC checks, process deposits and handle Funbet withdrawal requests, and ensure your access to over 4,000 casino games and our full sportsbook. Our Funbet app (responsive mobile web) also relies on accurate user data to deliver a seamless experience across all devices.

Security & Fraud Prevention

We use your data to detect and prevent fraudulent activity, money laundering, and unauthorized access to your account. As part of our compliance with AML regulations, we may trigger enhanced due diligence checks at certain transaction thresholds. Protecting the integrity of our Funbet casino online platform is a top priority for us.

Bonuses & Promotions

At Funbet Casino, we process your activity data to administer welcome packages, free spins, Funbet no deposit bonus offers, Funbet gratis spins, cashback rewards, and VIP loyalty benefits — including Funbet Coins and Challenge rewards. We use this data to verify eligibility, track wagering requirements, and prevent bonus abuse.

Legal Compliance

We are required by law to retain certain records for regulatory, taxation, and anti-money laundering purposes. Your data may be shared with relevant authorities when legally obligated.

Legal Basis for Processing

Our Funbet platform processes your personal data under the following legal bases:

  • Contractual necessity: Processing required to deliver the services you signed up for
  • Legal obligation: Compliance with AML, KYC, and licensing requirements
  • Legitimate interests: Fraud prevention, security monitoring, and platform improvement
  • Consent: For marketing communications and non-essential cookies, where you have provided explicit consent

Cookies & Tracking Technologies

We at Funbet use cookies and similar tracking technologies to improve your experience, remember your Funbet login password preferences, analyze site traffic, and deliver relevant content. Our cookies fall into the following categories:

  • Essential cookies: Required for core functionality, including secure logins and session management
  • Analytical cookies: Help us understand how users interact with our Funbet casino app and desktop platform
  • Marketing cookies: Used to track the effectiveness of promotional campaigns and Funbet bonus code redemptions
  • Preference cookies: Store your language and display settings

You can manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our Funbet mobiele casino and desktop experience.

Data Sharing & Third Parties

We do not sell your personal data to third parties. However, we may share your information with:

  • Game providers and software studios (80+ providers, including Pragmatic Play, NetEnt, and others) for game delivery and fairness verification
  • Payment processors handling deposits via Visa, Mastercard, MiFinity, and cryptocurrency networks
  • Identity verification and KYC service providers
  • Regulatory bodies and law enforcement authorities when legally required
  • IT infrastructure and cloud hosting partners operating under strict confidentiality agreements

Data Retention

We retain your personal data for as long as your account remains active and for a minimum period following closure as required by applicable law — typically five to seven years for financial and identity records under AML regulations. After this period, we securely delete or anonymize your data.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our Funbet casino:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data (subject to legal retention requirements)
  • The right to object to or restrict certain types of processing
  • The right to data portability
  • The right to withdraw consent at any time for consent-based processing

To exercise any of these rights, please contact us at support@funbet.com. We will respond to verified requests within a reasonable timeframe in accordance with applicable law.

Children's Privacy

Our Funbet casino online services are strictly intended for adults aged 18 or over (or the legal gambling age in your jurisdiction, if higher). We do not knowingly collect personal data from minors. If we become aware that a minor has registered or provided us with personal data, we will immediately close the account and delete all associated information.

International Data Transfers

As a multilingual, internationally operating platform, we may transfer your data to servers or service providers located outside your country of residence. In all such cases, we ensure that appropriate safeguards are in place to protect your information consistent with this policy.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will notify you via email or a prominent notice on the Funbet casino platform. Continued use of our services following such notification constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or complaints regarding our privacy practices or this policy, please do not hesitate to reach out. You can contact our team at support@funbet.com or via our 24/7 live chat, where our average response time is approximately one minute. At Funbet Casino, we are committed to addressing your privacy concerns promptly and transparently.